At Jones Titanium, we value your privacy and are committed to handling your personal information with care, transparency, and security. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or place an order with us.

By using our website and services, you acknowledge and accept the practices described in this Privacy Policy.

1. Personal Information We Collect

To operate our store and provide our services, we may collect the following types of personal information:

• Full name
• Email address
• Billing and payment information
• Shipping address
• Telephone number (if provided)
• Order history and transaction information
• IP address, browser information, and device data
• Information collected through cookies and similar technologies

2. How We Use Your Information

Your personal information is used solely for legitimate business purposes, including:

• Processing and fulfilling your orders
• Managing secure payments and preventing fraud
• Communicating with you regarding your order, shipping updates, or customer support inquiries
• Improving our website, products, and overall shopping experience
• Complying with legal and regulatory obligations
• Sending promotional emails or marketing communications only where you have provided your consent

3. Sharing of Personal Data

Jones Titanium does not sell, rent, or trade your personal information.

Your personal information may only be shared in the following circumstances:

• With trusted third-party service providers who assist with payment processing, shipping, website hosting, analytics, or customer support
• When required by law, regulation, court order, or legal request
• When necessary to protect the rights, property, security, or integrity of Jones Titanium, our customers, or the public

All third-party providers are required to process your information securely and only for the services they provide on our behalf.

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

These measures include:

• Secure SSL encryption for all transactions
• Secure payment processing through trusted payment providers
• Restricted access to personal information, limited to authorized personnel and service providers

While we take every reasonable precaution, no method of electronic transmission or storage can guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to:

• Process and fulfill your orders
• Maintain customer service records
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our policies

When personal information is no longer required, it is securely deleted or anonymized.

6. Your Rights

Depending on your location and applicable privacy laws, you may have the following rights:

• Right of Access – Request a copy of the personal information we hold about you.
• Right to Correction – Request correction of inaccurate or incomplete personal information.
• Right to Deletion – Request deletion of your personal information, unless legal obligations require us to retain it.
• Right to Restrict Processing – Request that we temporarily limit the processing of your data in certain circumstances.
• Right to Data Portability – Request a copy of your personal information in a portable format where applicable.
• Right to Withdraw Consent – Withdraw your consent for marketing communications at any time.

Requests regarding your personal information may be submitted by email.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Analyze website traffic and visitor behavior
• Measure marketing performance
• Enhance your overall shopping experience

You may disable cookies through your browser settings; however, some features of the website may no longer function properly.

8. Third-Party Services

Our website may use trusted third-party services to process payments, analyze website performance, deliver orders, and provide customer support.

These providers process personal information only as necessary to perform their services and are required to maintain appropriate security standards.

9. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our business practices, legal requirements, or services.

The most current version will always be published on our website.

We encourage you to review this Privacy Policy regularly.

10. Contact Information

If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact us.

Store Name: Jones Titanium

Owners: John & Karen Jones

Customer Service Email: info@jones-titanium.us

Business Address:
713 Grand View Dr
Alexandria, VA 22305
United States